Simple, prepaid pricing
Buy credits, choose a plan and pay by the minute for the deployments you have. No contracts, no postpaid bills you can never be charged more than your balance.
Pricing at a glance
| Item | Details |
|---|---|
| Billing model | Prepaid credits |
| 1 credit | ₹1 (Indian Rupee). International customers pay in their local currency at the rate shown at checkout |
| Welcome offer | Free welcome credits for new accounts — no credit card required |
| How you are charged | By the minute, per instance, at your plan's hourly rate |
| When charges stop | When you delete the deployment (stopped deployments are still charged) |
| Bandwidth | Monthly allowance included in every plan; extra usage charged per GB |
| Load balancing & SSL | Included at no extra cost |
| Minimum top-up | None |
| Payment methods | Cards, UPI, net banking and wallets, processed securely by Razorpay |
| Invoices | A tax invoice is issued for every credit purchase and can be downloaded from the dashboard |
| Taxes | GST is applied to purchases by customers in India; exports of service are invoiced under LUT without IGST |
Plans
Plans set the resources for each instance of a deployment. Prices are shown in credits per hour and per month (730 hours).
How It Works
How billing works
01
Sign up
Create your account and receive free welcome credits.
02
Top up
Buy credits whenever you need them. Credits are added to your balance as soon as the payment succeeds.
03
Deploy
Choose a plan, a region and the number of instances.
04
Pay by the minute
Each instance draws credits at its plan’s hourly rate, calculated by the minute.
05
Scale freely
Add or remove instances, change plan or let autoscaling do it. Charges follow what you have running.
What you pay for, product by product
Servers
- Each server instance is charged at the plan's hourly rate.
- Autoscaled workers are charged for the time they exist.
- Draining servers from a previous build are charged until they are removed or you release them
- Every plan includes a monthly bandwidth allowance for outgoing traffic.
- Usage beyond the allowance is charged per GB at the rate shown in your dashboard.
- To protect you from runaway costs, a deployment that reaches a large multiple of its monthly allowance is stopped automatically.
API
- Each instance is charged at the plan's hourly rate
- Load balancing, SSL and custom domains are included.
- Every plan includes a monthly bandwidth allowance for outgoing traffic.
- Usage beyond the allowance is charged per GB at the rate shown in your dashboard.
- To protect you from runaway costs, a deployment that reaches a large multiple of its monthly allowance is stopped automatically.
Website
- Each instance is charged at the plan's hourly rate.
- Plans include large bandwidth allowances; SSL and custom domains are included.
- Usage beyond the allowance is charged per GB at the rate shown in your dashboard.
- To protect you from runaway costs, a deployment that reaches a large multiple of its monthly allowance is stopped automatically.
Databases
- The plan price covers the primary and its standby or readable replica.
- Backup storage beyond the plan's included amount is charged per GB.
- The optional cache add-on is charged at its own plan rate.
- Every plan includes a monthly bandwidth allowance for outgoing traffic.
- Usage beyond the allowance is charged per GB at the rate shown in your dashboard.
- To protect you from runaway costs, a deployment that reaches a large multiple of its monthly allowance is stopped automatically.
Important billing rules
NOTE: Please read these before you deploy. The full rules are in our Terms & Conditions and Refund & Cancellation Policy.
- Stopped is not deleted. A stopped deployment keeps its CPU, memory, storage and port reserved for you, so it continues to be charged. Delete a deployment to stop its charges.
- Zero balance means deletion. The platform is prepaid. When your balance reaches zero, all deployments on your account are deleted automatically, together with their data and backups. Deleted data cannot be recovered.
- Your price is locked. A deployment keeps the plan price it was created with. New prices apply only to new deployments or when you change plan.
- No cash refunds. Credits are non-refundable. If a deployment is down because of a fault on our side, we do not charge for that downtime.
- Welcome and promotional credits cannot be withdrawn as cash, may expire, and are limited to one account per person.
Frequently Asked Questions
Everything you need to know about MultiConnect Cloud.
Purchased credits do not expire while your account is open. Welcome and promotional credits may have an expiry date, which we tell you when the credits are granted.
Stopping a deployment keeps its resources reserved so it can restart instantly on the same address. Those resources cannot be sold to anyone else, so they stay chargeable. Delete the deployment if you no longer need it.
Yes. When your balance will last less than 7 days at your current usage, we email you once a day, and three times on the final day. Reminders are a courtesy, not a guarantee usage can change quickly, so keeping a positive balance is your responsibility.
No. Credit purchases are final. See our Refund & Cancellation Policy for the few cases where a payment is reversed, such as a duplicate charge.
Yes. Every purchase generates a tax invoice. Business customers in India can add their GSTIN to receive GST invoices they can claim input credit on.